Supported records
- Vendor inbound receiving records.
- Customer inbound repair shipments.
- Customer outbound returns.
- Vendor returns.
- Inventory outbound shipments.
- In-shop transfer tracking.
Shipping and custody records help the shop track what arrived, where it is, what was packed, what tracking number was used, and what condition was recorded along the way.
Use carrier, service level, tracking number, tracking URL, label reference, declared value, insurance, signature requirement, condition notes, packing notes, customer notification status, and linked job/customer/vendor records where helpful.
Use custody events to record when an item arrives, is checked in, moves to a bench or location, is packed, ships, is delivered, or needs attention. This gives the shop a timeline for packages and instruments.
FretTrack stores manual tracking and shipping details. Shops should still buy carrier labels and manage carrier accounts in their own shipping tools.
Inbound purchase order shipping cost and landed-cost allocation are handled in Inventory Purchasing. Shipping records can reference vendor or PO context, but purchase order receiving remains the stock-changing workflow.