Complete how-to guide
Full screenshot-backed manual for shop owners, technicians, and staff.
Current release: v0.3.3
The Operational Shop Release unifies focused Guitar, Amplifier, and Keyboard repair benches with FretTrack's shared parts, purchasing, payments, printing, scheduling, messaging, photos, and history workflow.
It also includes isolated customer and job-sheet printing, accounting-safe work-order exclusion, production Stripe subscriptions, scheduled email, service reminders, loyalty, and the established shop, role, consent, quota, and billing safeguards.
Dedicated AmpTrack and MidiTrack add-on modules are planned later with more specialized amplifier and keyboard workflows.
Start with the complete guide
The full guide includes screenshots and step-by-step chapters for using FretTrack in a working repair shop: intake, jobs, amplifier and keyboard benches, customer communication, loyalty, photos, work logs, inventory, vendors, purchase orders, receiving, barcode labels, shipping, scheduling, reports, roles, and troubleshooting.
A clearer daily workspace
FretTrack uses one professional navigation rail for work orders, repair benches, customers, inventory, reporting, and administration. Choose a built-in theme or select Use Device Theme to follow the operating system.
Screenshots show fictional shop and customer data.
Getting started
Basic workflow from account access to first job.
Release notes
What is included in 0.3.3, the 0.3.2 operations expansion, and the Operational Shop baseline.
Shops and accounts
Shop setup, access, trial status, and account basics.
Customers
Create, find, update, and use customer records; review customer Conversation history; and route incoming replies from the separate Messages inbox.
Jobs
Create and manage guitar, amplifier, and keyboard work orders from intake to pickup.
Estimates
Capture requested work, parts, services, and approval notes.
Photos and damage maps
Document condition, damage, serial numbers, and repair evidence.
Inventory and parts
Parts, vendors, purchase orders, specialist job purchasing, receiving, billing transfer, and barcode labels.
Shipping and custody
Manual shipment, receiving, tracking, and chain-of-custody notes.
Scheduling
Intake, pickup, due date, follow-up, and shop block events.
Reports
Operational reports, print, and CSV exports for eligible shops.
Billing and subscriptions
Trial, Shop, Pro, renewal, expiration, and billing basics.
Roles and permissions
Owner, admin, tech, viewer, and feature access expectations.
Troubleshooting
Common login, save, photo, inventory, and browser problems.
FAQ
Quick answers for shops, staff, and trial users.
Why these docs are here
GitHub Wiki is still useful for project history, but customer-facing help should be reachable without a GitHub account, GitHub asset access, or unmanaged browser policy exceptions. These pages keep the working shop guides on the public FretTrack domain.