Trial, Shop, and Pro
Trial is temporary evaluation access. Shop is the paid core repair workflow. Pro adds upgraded tools such as advanced reports, team members, and photo editing where available.
If a trial expires, shop data is preserved. Some write actions or paid features may be unavailable until access is restored.
Team members
Team member access should match each person's job. Owners manage the account, admins help run operations, techs handle repair workflow, and viewers can review records without editing them.